Shipping Policy

Last updated: October 16, 2026

1. Order Processing

ITEagle Europe generally dispatches orders within 3 business days after payment confirmation.

Business days exclude weekends and public holidays in the Netherlands.

Processing times may occasionally vary due to order volume, product characteristics, or unforeseen circumstances.

2. Shipping and Delivery

We ship domestically and internationally using established postal and courier services.

Available shipping methods, applicable shipping charges, and estimated delivery times are displayed during checkout.

Delivery estimates are indicative and do not constitute guaranteed delivery dates unless explicitly stated otherwise.

3. Carrier Delays

Once an order has been dispatched, transportation and delivery are handled by the selected shipping carrier.

To the maximum extent permitted by applicable law, ITEagle Europe shall not be liable for indirect or consequential losses arising from carrier-induced delays, including missed deadlines, business interruptions, or loss of anticipated profits.

However, this limitation does not affect our statutory delivery obligations or mandatory consumer rights.

4. International Shipments

International shipments may be subject to customs inspections, import duties, taxes, and additional processing delays.

Unless explicitly stated otherwise, customers are responsible for applicable import duties, taxes, and customs clearance charges imposed by their destination country.

We are not responsible for delays caused by customs authorities, subject to applicable law.

5. Lost or Damaged Shipments

If an order is lost or damaged during transportation, customers should contact us at support@iteagle.eu.

Claims will be investigated and resolved in accordance with applicable consumer protection laws and shipping arrangements.

For consumer orders, ITEagle Europe generally remains responsible for the shipment until delivery to the customer or their designated recipient, as required by law.

6. Contact

For shipping-related questions, please contact:

ITEagle Europe
Email: support@iteagle.eu
Website: https://iteagle.eu